What to Expect

Your child’s journey with us begins even before the first visit. Our client intake process is designed to ensure that we have all the necessary information to provide the best possible care for your child.

1.Initial Appointment

When you first contact us by phone, our friendly and knowledgeable staff will take the time to understand your child’s needs and answer any questions you may have. We’ll discuss your child’s current condition, any specific concerns, and what you hope to achieve through physiotherapy.

What to Expect During the Call:

  • A brief discussion about your child’s medical history and current issues

  • Explanation of our services and how they might benefit your child

  • Information about the next steps, including booking an initial assessment

  • An opportunity to ask any questions you may have about our process or services

After our initial phone conversation, we will send you a detailed intake form to fill out at your convenience. This form allows us to gather more comprehensive information about your child’s medical history, development, and any other relevant details that will help us tailor our approach to their needs.

2.Sending the Intake Form

What’s Included in the Intake Form:

  • Personal and contact information

  • Medical history, including previous treatments or therapies

  • Details about your child’s development, behaviour, and daily activities

  • Specific goals or outcomes you hope to achieve with physiotherapy

  • Any additional information you feel is important for us to know

With all the necessary information in hand, we’re ready to begin your child’s physiotherapy journey. During the initial assessment, we’ll build on the information provided in the intake form to create a customized treatment plan.

3.Home Visit by Our Physiotherapist

  • Our experienced physiotherapist will conduct an in-home visit to assess your child’s specific needs and abilities.

  • In collaboration with parents, the physiotherapist will establish clear, achievable goals tailored to your child’s development.

  • A structured treatment plan will be designed to ensure consistency and maximize progress toward achieving optimal outcomes.

Contact us:

  • Phone: 0420980160

  • Email: info@fsts.com.au