Frequently Asked Questions

Below are the answers to the most common queries we get about what to expect, what to bring, and how much an appointment will cost. 

  • No, you can speak with us directly to find out how we can support your child!

  • Our sessions last different lengths of time depending on how complex your child's condition is and how much time they need.

    First evaluations: Sixty minutes

    Reviews/Follow-up Sessions: 30, 45 or 60 minutes.

  • Your child’s initial appointment serves as an opportunity to acquaint ourselves with both you and your child, evaluate your child’s current abilities, and gain insight into their strengths and challenges. With this information in hand, we can collaborate on devising a plan to address your concerns and support your child in attaining their objectives.

    Outlined below is an overview of what to expect during your child's initial assessment:

    1. Building Rapport: We'll dedicate time to establish a connection with you and your child, fostering open communication while discussing your concerns and your child's medical and developmental background.

    2. Physiotherapy Assessments: Our evaluation will encompass an assessment of your child's movements and play skills, posture and alignment, muscle strength and tone, joint mobility, balance, coordination, and sensory functions.

    3. Collaborative Goal Setting: Together, we'll identify the most significant goals for you and your child, crafting a dynamic treatment plan tailored to your family's needs, aimed at fostering a positive outcome for your child.

  • Yes, provided that you haven't exceeded your annual rebate cap and that your private health plan covers exercise physiology and/or physiotherapy as extras.

  • If your child has a disability, a chronic health condition, or complex care needs, then there may be funding options available to help pay for or subsidise your child’s therapy sessions :

    Medicare Rebates: Chronic Disease Management/ Enhanced Primary Care Plan

    This plan is available for people who have a chronic health condition (one that has been, or is likely to be, present for six months or longer) or complex care needs.

    Medicare rebates are available for up to five (5) eligible allied health sessions per calendar year (January 1st-December 31st). The current rebate per Physiotherapy or Exercise Physiology session is $52.95. A referral from your GP is necessary to set up these services. Further information is available from the Medicare website, or by contacting your GP.

    NDIS funding: Children with developmental delay and disability may be eligible for funding for therapy, as well as many other supports, under the National Disability Insurance Scheme (NDIS).

    Please contact our clinic if you would like an assessment and report from one of our therapists to support your child’s eligibility and funding under the NDIS. Please also contact us if you would like further guidance about how to access the NDIS and prepare for your eligibility and planning meetings.

    Further information regarding the NDIS is available on the NDIS website.

  • We are in the process of grtting our NDIS registration. We can currently service Children with Self Managed or Plan Managed NDIS funding.

  • Indeed! With our digital therapy program, we work with kids from all over Australia.

    Families from outlying and interstate regions frequently come to Melbourne to participate in our incredible Intensive Therapy Programs and to try on our therapy clothes and services.

  • Of course we do ! We work with Children in their natural setting which can be their home, child care, kinder, school, or even their Grandparent’s house.

  • Yes, we certainly do!

    Our pediatric exercise physiologists and pediatric physiotherapists enjoy helping kids in daycare, kindergarten, and school settings. During these sessions, our therapist will offer 1:1 therapy with your child as needed as well as education support and training for teachers and support staff.

    Please talk further with your child's treating therapist if you would like these visits. Please be aware that each visit is subject to a travel fee.

  • Not at all. Currently we are equipped to do service for you within 2-3 weeks upon the initial appointment.